Cookie Policy
This policy explains the cookies and similar technologies Conversa uses. It aligns with POPIA and GDPR expectations for transparency and consent.
What cookies are
Cookies are small files stored on your device. We use a small number of first-party cookies and local storage to run the application; we do not use third-party advertising cookies.
Essential cookies
Authentication and session cookies keep you signed in and remember your active organisation. These are strictly necessary and cannot be switched off in the product.
Preferences & local storage
We store lightweight interface preferences (such as a remembered view or a collapsed panel) in your browser. These stay on your device and are not shared.
No advertising or cross-site tracking
Conversa does not use advertising cookies or cross-site tracking. Any product analytics are limited to operating and improving the service.
Managing cookies
You can clear or block cookies in your browser settings; blocking essential cookies will prevent sign-in. Where consent is required for non-essential cookies, we ask for it before they are set.